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We’re here for you! If you need immediate assistance, we suggest chatting with one of our representatives. If we’re not able to help with your issue right away, we can put you in touch with someone who can help you as soon as possible.
FAQs
What does my membership include?
There are 3 options to choose from. You will have access to the lessons, courses, and resources that you signed up for.
Does my school have to use the Pocket Passport web address to sign into my account?
No you don’t. Please contact us directly for further information and pricing on this option.
Do you have any white label options?
Yes, we do. With so many options and unique needs for every school and/or business, we request you to get in touch with us for further information and pricing.
Will you ever contact my students?
NEVER. We have no access to any of your student or teacher profile information. It is encrypted, protected and belongs to you and only you. You can read more about our privacy policy here.
Can lessons and courses be modified to match my organization’s goals and needs?
Lessons and courses can be modified to match students, schools or organizations needs.! Everything is completely customizable. In addition to high-quality content that we will continue to add, you can also add whatever you want in your personal library. Resources can be mixed and matched however you’d like and need.
Can I change my subscription anytime?
Yes, you can. You can downgrade or upgrade.
Do I have to pay monthly and can I cancel anytime?
You can pay monthly or yearly. There is a discount when you pay for a yearly membership.
If you select the yearly membership and cancel before the year is up, we will pro-rate the membership accordingly.
Do you give discounts to charities or nonprofits?
Absolutely! Your impact on the world is exactly the type of leadership we are looking to partner with.
Please contact us for more info.
What currency do you use for payments?
All payments are in USD($).
What does the free trial include?
Full access to the plan that you sign up for. There are no limitations and we are here to help and support you. Please email us anytime: support@pocketpassport.com
What makes Pocket Passport different from other language school management systems?
All resources and tools are made specifically for the ESL-EFL industry.
They are science-based, pedagogically sound resources and tools to facilitate teaching and learning.
